Support
At Austin Multi-Line, we pride ourselves in our service and support. Our success is predicated upon service. We guarantee that our work meets all industry specifications and that it is completed in a timely and professional manner at competitive rates. We are on call 24 hours and 7 days a week. Your calls are directed to our head office, the problem is assessed and our technicians are dispatched. We remain in contact with them at all times via radio so they can be with you in the shortest amount of time.
Our Support Team
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Billy Barrier (Telecommunications Technician), a former member of the US Army, has worked for Austin Multi-Line Services since 2000 as an installer of phone systems and data cabling networks. He is experienced in Panasonic, Samsung, Avaya, and single multi-line phone systems. He also holds an Applied Associates Degree in Electronics/Instrumentation and is an alumnus of Phi Beta Kappa and the Who’s Who Among Students for 1996. His wide range of secondary skills includes everything from two-way radio installation and tower climbing to woodcarving walking sticks and rattles.
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Anthony Nardella (Telecommunications Technician)
coming soon! |
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Styles Posey (Junior Technician) is the newest member of our team after relocating from Florida to the great state of Texas to develope his knowledge and working skills in the telecommunications industry. Styles is bright, energetic, and eager to work with this organization and to train and service our customers. He will always show up with a smile and a can-do attitude. |
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Victoria Ross (Office Manager) has over five years of business and office management experience in the high-tech industry. She received her education in Human Resource Management from the University of California at Santa Barbara and spent four years as the Human Resource Coordinator for an international software company based in California. She also has an extensive retail and customer service background which transfers well to our service oriented business.
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Please call us if you are experiencing a problem with your phone, we can help - our support Line is 512 292 6328, or you can fill in the Contact Us form and we will follow up with you within the next few hours.
Tips and Procedures
Here are a few downloadable tips and procedures to help you administer features on your phone and voice mail systems.
Time Change for KX-TDA Phone Systems
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